Ask a question about system integration

We will get back to you within one business day with an assessment of your project – whether it involves recording existing devices, planning maintenance intervals, or scaling your IT resources.

Direct line to our team

For questions about system integration, maintenance contracts, or planning your IT infrastructure, you can reach us through the channels below. We typically respond within one business day.

Support & Availability

Direct line to our integration team

Initial telephone consultation

For urgent questions about system integration, you can reach us at 0680 8605867. Our consultants are available Monday to Friday from 8:00 AM to 5:00 PM and will answer questions about hardware inventory, configuration, and rollout planning.

Ticket system for maintenance requests

Send your requests to info@assembletonpc.com and we will forward them directly to the relevant department. We respond to standard requests within 24 hours, and complex integration projects receive an initial solution proposal within 48 hours.

SLA for existing customers

Ongoing maintenance contracts include clearly defined response times: We handle critical issues within 4 hours and standard requests within one business day. Your IT infrastructure is continuously monitored via our dashboard.

Frequently asked questions about the platform

Answers on licensing, data migration, and interfaces can be found in our FAQ section. There, we explain step by step how to connect to existing asset management systems and what preparations are needed for the initial launch.

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